Privacy policy
This English version is provided for convenience only. In case of discrepancies, the German version shall prevail.
Privacy Policy
1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy set out below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator's contact details can be found in the section "Information on the controller" in this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be 4 / 24 data that you enter in a contact form. Other data is collected automatically or after your consent by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter this website. What do we use your data for? Part of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent to data processing, you can revoke this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time regarding this and any other questions on the subject of data protection.
Analysis tools and third-party tools
When you visit this website, your browsing behaviour may be statistically evaluated. This is done mainly with so-called analysis programs. Detailed information on these analysis programs can be found in the following
Privacy Policy
2. Hosting
We host the content of our website with the following provider:
DomainFactory
The provider is DomainFactory GmbH, c/o WeWork, Neuturmstraße 5, 80331 München (hereinafter DomainFactory). When you visit our website, DomainFactory collects various log files including your IP addresses. For details, please refer to DomainFactory's privacy policy:
https://www.df.eu/de/datenschutz/.
DomainFactory is used on the basis of Art. 6(1)(f) of the General Data Protection Regulation (GDPR/DSGVO). We have a legitimate interest in the most reliable presentation of our website possible. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) of the German Telecommunications Digital Services Data Protection Act (TDDDG), insofar as the consent covers the storage of cookies or access to information in the user's terminal device (e.g. for device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Data processing agreement
We have concluded a data processing agreement (DPA/AVV) for the use of the above-mentioned service. This is a contract required by data protection law which 5 / 24 ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Shopify (shop system and hosting)
This website is operated on and hosted by the e-commerce platform Shopify. The provider for users in the European Economic Area is Shopify International Limited, 2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter "Shopify").
When you access this website, Shopify processes on our behalf, among other things, your IP address, the date and time of access, the pages accessed, the browser and operating system used and – in the case of an order – your order, customer and payment data. Shopify also sets technically necessary cookies (e.g. for shopping cart and session management) and – after your consent – cookies for analysis and marketing purposes.
Shopify is used on the basis of Art. 6(1)(b) GDPR (performance of contract in the context of orders) and Art. 6(1)(f) GDPR. We have a legitimate interest in the secure, reliable and efficient operation of our online shop. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG; consent can be revoked at any time.
Shopify may transfer data to its parent company Shopify Inc. in Canada as well as to other group companies and service providers in third countries. An adequacy decision of the EU Commission exists for Canada; otherwise, the data transfer is based on the standard contractual clauses of the EU Commission.
Data processing agreement
We have concluded a data processing agreement (DPA/AVV) with Shopify. This is a contract required by data protection law which ensures that Shopify processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
For details, please refer to Shopify's privacy policy: https://www.shopify.com/de/legal/datenschutz.
3. General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected.
Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the internet (e.g. when communicating by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
Information on the controller
The controller responsible for data processing on this website is:
K-Group GmbH
Tal 44
80331 München
Germany
Phone: +49 155 66311487
E-mail: info@kooray-food.com
The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
Storage period
Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a justified request for erasure or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your
personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place once these reasons cease to apply.
General information on the legal bases for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information in 6 / 24
your terminal device (e.g. via device fingerprinting), data processing is additionally carried out on the basis of § 25(1) TDDDG. Consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if it is required to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the legal bases relevant in each individual case is provided in the following paragraphs of this privacy policy.
Note on data transfers to third countries that are not secure under data protection law and transfers to US companies that are not DPF-certified
Among other things, we use tools from companies based in third countries that are not secure under data protection law as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to these countries and processed there. We would like to point out that a level of data protection comparable to that in the EU cannot be guaranteed in third countries that are not secure under data protection law. We would like to point out that the USA, as a secure third country, generally has a level of data protection comparable to that of the EU. A data transfer to the USA is therefore permissible if the recipient holds a certification under the "EU-US Data Privacy Framework" (DPF) or has appropriate additional safeguards. Information on transfers to third countries, including the data recipients, can be found in this privacy policy.
Recipients of personal data
In the course of our business activities, we work together with various external bodies. In some cases, this also requires the transfer of personal data to these external bodies. We only pass on personal data to external bodies if this is necessary in the context of the performance of a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR or if another legal basis permits the disclosure of data. When using processors, we only pass on personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation. Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE 7 / 24
PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR). IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
Information, rectification and erasure
Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to rectification or erasure of this data. You can contact us at any time regarding this and any other questions on the subject of personal data. Right to restriction of processing You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:
If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure. If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request, instead of erasure, the restriction of the processing of your personal data. If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may – apart from its storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or 8 / 24
legal person or for reasons of important public interest of the European Union or of a Member State.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after the conclusion of a contract subject to a fee, there is an obligation to transmit your payment data to us (e.g. account number for direct debit authorisation), this data is required for payment processing. Payment transactions via the common means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Objection to advertising e-mails
The use of contact data published within the scope of the legal notice obligation for sending advertising and information material not expressly requested is hereby objected to. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.
4. Data collection on this website
Cookies
Our websites use so-called "cookies". Cookies are small data packets and do not cause any damage to your terminal device. They are stored on your terminal device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or they are automatically deleted by your web browser. Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies within websites (e.g. cookies for handling payment services). Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies may be used to evaluate user behaviour or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide 9 / 24 certain functions requested by you (e.g. for the shopping cart function) or to optimise the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is stated. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited. Which cookies and services are used on this website can be found in this privacy policy.
Consent management (cookie banner)
To obtain, manage and document your consent to the setting of cookies and comparable recognition technologies, this website uses the consent tool integrated into the Shopify platform ("cookie banner"). The provider is Shopify International Limited, 2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.
When you visit our website for the first time, a consent banner is displayed to you, via which you can accept or reject non-necessary cookies and services (in particular analysis and marketing services). Before your consent, only technically necessary cookies are set on this website. Only once you have consented are the relevant analysis and marketing services (e.g. Google Analytics, Meta Pixel) loaded and corresponding cookies set.
Your consent or objection is stored together with the time it was given and technical details (e.g. browser information) in order to recognise your choice on subsequent visits and to be able to demonstrate consent pursuant to Art. 7(1) GDPR. The storage period is generally up to twelve months; after that, consent is requested again.
The consent tool is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.
Revoking or changing your consent: You can revoke or change your consent once given at any time with effect for the future. To do so, delete the cookies stored by this website in your browser; the next time you visit the website, the consent banner will be displayed to you again and you can make a new selection. Alternatively, an informal message to us via the contact details given in the legal notice (Impressum) is sufficient. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.
This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected. Enquiries by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent. This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be revoked at any time.
The data you send to us via contact enquiries will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected. 10 / 24
Registration on this website
You can register on this website in order to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration. In the event of important changes, for example to the scope of the offer or technically necessary changes, we use the e-mail address provided during registration to inform you in this way. The data entered during registration is processed for the purpose of implementing the user relationship established by the registration and, if applicable, for initiating further contracts (Art. 6(1)(b) GDPR).
The data collected during registration will be stored by us for as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.
5. Analysis tools and advertising
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies on our website. Google Tag Manager itself does not create user profiles, does not store cookies and does not carry out any independent analyses. It merely serves to manage and deliver the tools integrated via it. However, Google Tag Manager does collect your IP address, which may also be transferred to Google's parent company in the United States.
Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on its website. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link:https://www.dataprivacyframework.gov/s/participant-search/participantdetail?
contact=true&id=a2zt000000001L5AAI&status=Active
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyse the behaviour of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, 11 / 24 operating systems used and the user's origin. This data is summarised in a user ID and assigned to the respective terminal device of the website visitor. Furthermore, with Google Analytics we can, among other things, record your mouse and scroll movements and clicks. Google Analytics also uses various modelling approaches to supplement the collected data sets and uses machine learning technologies in data analysis. Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.
This service is used on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time. The data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here:
https://privacy.google.com/businesses/controllerterms/mccs/.
The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link:
https://www.dataprivacyframework.gov/s/participant-search/participantdetail?
contact=true&id=a2zt000000001L5AAI&status=Active
Browser plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
More information on the handling of user data by Google Analytics can be found in Google's privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de.
Google Signals
We use Google Signals. When you visit our website, Google Analytics collects, among other things, your location, search history and YouTube history as well as demographic data (visitor data). This data can be used for personalised advertising with the help of Google Signal. If you have a Google account, the visitor data from Google Signal is linked to your Google account and used for personalised advertising messages. The data is also used to create anonymised statistics on the user behaviour of our users.
Google Analytics e-commerce measurement
This website uses the "e-commerce measurement" function of Google Analytics. With the help of e-commerce measurement, the website operator can analyse the purchasing behaviour of website visitors in order to improve its online marketing campaigns. Information such as the orders placed, average order values, shipping costs and the time from viewing to purchasing a product is recorded. This data can be summarised by Google under a transaction ID which is assigned to the respective user or their device. 12 / 24
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be displayed on the basis of user data available to Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively, for example by analysing which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks. This service is used on the basis of your consent pursuant to Art. 6(1)(a) GDPR and §25(1) TDDDG. Consent can be revoked at any time. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://policies.google.com/privacy/frameworks and
https://privacy.google.com/businesses/controllerterms/mccs/.
The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail?
contact=true&id=a2zt000000001L5AAI&status=Active
Google AdSense
This website uses Google AdSense, a service for integrating advertisements. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of Google Adsense, we can have targeted advertisements from third-party companies displayed on our site. The content of the advertisements is based on your interests, which Google determines on the basis of your previous user behaviour. Furthermore, when selecting the appropriate advertisement, context information such as your location, the content of the website visited or the Google search terms you entered is also taken into account. Google AdSense uses cookies, web beacons (invisible graphics) and comparable recognition technologies. These can be used to evaluate information such as visitor traffic on these pages. The information collected by Google Adsense about the use of this website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to Google's contractual partners. However, Google will not merge your IP address with other data stored by you.
This service is used on the basis of your consent pursuant to Art. 6(1)(a) GDPR and §25(1) TDDDG. Consent can be revoked at any time. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
13 / 24 https://privacy.google.com/businesses/controllerterms/mccs/.
The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under
the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail?
contact=true&id=a2zt000000001L5AAI&status=Active
Google Ads Remarketing
This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
With Google Ads Remarketing, we can assign persons who interact with our online offering to certain target groups in order to subsequently display interest-based advertising to them in the Google advertising network (remarketing or retargeting). Furthermore, the advertising target groups created with Google Ads Remarketing can be linked with the cross-device functions of Google. In this way, interest-based, personalised advertising messages that have been adapted to you depending on your previous usage and browsing behaviour on one terminal device (e.g. mobile phone) can also be displayed on another of your terminal devices (e.g. tablet or PC). If you have a Google account, you can object to personalised advertising at the following link: https://www.google.com/settings/ads/onweb/.
This service is used on the basis of your consent pursuant to Art. 6(1)(a) GDPR and §25(1) TDDDG. Consent can be revoked at any time. Further information and the data protection provisions can be found in Google's privacy policy at:
https://policies.google.com/technologies/ads?hl=de. The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail?
contact=true&id=a2zt000000001L5AAI&status=Active
Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google Conversion Tracking, Google and we can recognise whether the user has carried out certain actions. For example, we can evaluate which buttons on our website were clicked and how often, and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our advertisements and which actions they carried out. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for 14 / 24
identification. This service is used on the basis of your consent pursuant to Art. 6(1)(a) GDPR and §25(1) TDDDG. Consent can be revoked at any time. More information on Google Conversion Tracking can be found in Google's data protection provisions: https://policies.google.com/privacy?hl=de.
The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail?
contact=true&id=a2zt000000001L5AAI&status=Active
Pinterest Tag
We have integrated the Pinterest Tag on this website. The provider is Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland. The Pinterest Tag is used to record certain actions that you carry out on our website. The data can then be used to show you interest-based advertising on our website or on another site of the Pinterest Tag advertising network. For this purpose, the Pinterest Tag records, among other things, a tag ID, your location and the referrer URL. Furthermore, action-specific data such as order value, order quantity, order number, category of the purchased items and video views may be recorded. The Pinterest Tag uses technologies that enable the cross-site recognition of the user for the analysis of user behaviour (e.g. cookies or device fingerprinting). Where consent has been obtained, the above-mentioned service is used exclusively on the basis of Art. 6(1)(a) GDPR and § 25 TDDDG. Consent can be revoked at any time. Where no consent has been obtained, this service is used on the basis of Art. 6(1) (f) GDPR; the website operator has a legitimate interest in the most effective marketing measures possible. Pinterest is a globally active company, so that a data transfer to the USA may also take place. According to Pinterest, this data transfer is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policy.pinterest.com/de/privacy-policy.
Further information on the Pinterest Tag can be found here: https://help.pinterest.com/de/business/article/track-conversions-with-pinterest-tag.
Meta Pixel (Facebook Pixel)
This website uses Meta's visitor action pixel ("Meta Pixel") for reach measurement and for advertising purposes. The provider for users in the European Economic Area is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland (hereinafter "Meta").
With the help of the Meta Pixel, we can track which actions you take on our website – such as viewing a product page, adding an item to the shopping cart or completing an order. This allows us to statistically evaluate the effectiveness of our advertisements on Meta's platforms (in particular Facebook and Instagram), to optimise our advertising and to show you interest-based advertising (Custom Audiences, remarketing). Cookies (e.g. "_fbp") and similar technologies may be used for this purpose.
The data collected cannot be evaluated by us as the operator of this website in a way that relates to individual persons; we cannot draw any conclusions about your identity from it. However, Meta stores and processes the data in such a way that a connection to your user profile is possible and Meta can also use the data for its own advertising purposes in accordance with its own data use policy.
This service is used exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time with effect for the future (see section "Consent management (cookie banner)").
Joint controllership: Insofar as data is collected on our website with the help of the Meta Pixel and forwarded to Meta, we and Meta Platforms Ireland Limited are jointly responsible for this data processing (Art. 26 GDPR). The joint controllership is limited exclusively to the collection of the data and its forwarding to Meta. The subsequent processing by Meta is not part of the joint controllership. The obligations incumbent on us jointly have been set out in an agreement, which you can access here: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information and for the integration of the tool in compliance with data protection law, and Meta is responsible for the data security of the Meta products. You can assert data subject rights (e.g. access or erasure) with regard to the data processed by Meta directly against Meta; if you assert them with us, we will forward them to Meta.
Data transfer to the USA: Meta may transfer data to the USA and other third countries. The parent company Meta Platforms, Inc. is certified under the "EU-US Data Privacy Framework" (DPF); in addition, the data transfer is based on the standard contractual clauses of the EU Commission. Details can be found at https://www.facebook.com/legal/EU_data_transfer_addendum and at https://www.dataprivacyframework.gov/list.
Further information on data protection at Meta can be found in Meta's privacy policy: https://de-de.facebook.com/privacy/policy/. You can also adjust your advertising settings in your Meta account at https://www.facebook.com/adpreferences.
6. Newsletter
Newsletter data
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data 15 / 24 is not collected or is collected only on a voluntary basis. To handle the newsletter, we use newsletter service providers, which are described below.
Mailchimp
This website uses the services of Mailchimp to send newsletters. The provider is the Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. Mailchimp is a service with which, among other things, the sending of newsletters can be organised and analysed. If you enter data for the purpose of subscribing to the newsletter (e.g. e-mail address), this data is stored on the servers of Mailchimp in the USA. With the help of Mailchimp, we can analyse our newsletter campaigns. When you open an e-mail sent with Mailchimp, a file contained in the e-mail (so-called web beacon) connects to Mailchimp's servers in the USA. This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked. In addition, technical information is recorded (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients. If you do not want any analysis by Mailchimp, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.
Data processing is carried out on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the revocation. The data stored with us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://mailchimp.com/eu-us-data-transfer-statement/ and https://mailchimp.com/legal/data-processing-addendum/#Annex_C__Standard_Contractual_Clauses.
After you have been removed from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest. For further details, please refer to Mailchimp's data protection provisions at: https://mailchimp.com/legal/terms/.
The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-16 / 24 detail?contact=true&id=a2zt0000000TXVKAA4&status=Active
7. Plugins and tools
YouTube
This website embeds videos from the website YouTube. The operator of the website is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of our web pages on which YouTube is embedded, a connection to the YouTube servers is established. In the process, the YouTube server is informed which of our pages you have visited.
Furthermore, YouTube may store various cookies on your terminal device or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness and prevent attempts at fraud. If you are logged into your YouTube account, you enable YouTube to assign your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time. Further information on the handling of user data can be found in YouTube's privacy policy at: https://policies.google.com/privacy?hl=de. The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail?
contact=true&id=a2zt000000001L5AAI&status=Active
Google Fonts (local hosting)
For the uniform display of fonts, this site uses so-called Google Fonts, which are provided by Google. The Google Fonts are installed locally. No connection to Google servers takes place in the process. Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.
Adobe Fonts
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For the uniform display of certain fonts, this website uses web fonts from Adobe. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe). When you access this website, your browser loads the required fonts directly from Adobe in order to display them correctly on your terminal device. In doing so, your browser establishes a connection to Adobe's servers in the USA. As a result, Adobe obtains knowledge that this website was accessed via your IP address. According to Adobe, no cookies are stored when the fonts are provided. The data is stored and analysed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.adobe.com/de/privacy/eudatatransfers.html.
Further information on Adobe Fonts can be found at: https://www.adobe.com/de/privacy/policies/adobe-fonts.html.
Adobe's privacy policy can be found at: https://www.adobe.com/de/privacy/policy.html
The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail?
contact=true&id=a2zt0000000TNo9AAG&status=Active
Google reCAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. The purpose of reCAPTCHA is to check whether the data entered on this website (e.g. in a contact form) is entered by a human or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of time the website visitor spends on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place. The data is stored and analysed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information in the
18 / 24 user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. Further information on Google reCAPTCHA can be found in Google's privacy policy and Google's terms of use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de. The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail?
contact=true&id=a2zt000000001L5AAI&status=Active
hCaptcha
To protect our forms (e.g. contact, login and order forms) against automated access and misuse, we use hCaptcha. The provider is Intuition Machines, Inc., 350 Alabama St, San Francisco, CA 94110, USA (hereinafter "hCaptcha"). hCaptcha is integrated via the Shopify platform.
hCaptcha checks whether an entry is made by a human or by an automated program. For this purpose, hCaptcha analyses the behaviour of the website visitor on the basis of various characteristics. Among other things, the IP address, information on the browser and operating system used, the length of stay and mouse and keyboard movements are recorded. The analysis begins automatically as soon as the visitor enters the protected page.
It is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in protecting our website and our forms against abusive automated use, spam and fraud. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG; consent can be revoked at any time.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Further information can be found in hCaptcha's privacy policy at https://www.hcaptcha.com/privacy and in the terms of use at https://www.hcaptcha.com/terms.
8. Online marketing and affiliate programmes
Affiliate programmes on this website
We participate in affiliate partner programmes. In affiliate partner programmes, advertisements of a company (advertiser) are placed on websites of other companies in the affiliate partner network (publishers). If you click on one of these affiliate advertisements, you will be redirected to the advertised offer. If you subsequently carry out a certain transaction (conversion), the publisher receives remuneration for this. To calculate this remuneration, it is necessary for the affiliate network operator to be able to trace via which advertisement you reached the respective offer and carried out the predefined transaction. For this purpose, cookies or comparable recognition technologies (e.g. device fingerprinting) are used.
The data is stored and analysed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the correct calculation of its affiliate remuneration. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. We participate in the following affiliate programmes:
Amazon Associates programme
The provider is Amazon Europe Core S.à.r.l. For details, please refer to Amazon's privacy policy at: https://www.amazon.de/gp/help/customer/display.html nodeId=201909010. The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail?
contact=true&id=a2zt0000000TOWQAA4&status=Active
9. eCommerce and payment providers 19 / 24
Processing of customer and contract data We collect, process and use personal customer and contract data for the establishment, content and amendment of our contractual relationships. We collect, process and use personal data about the use of this website (usage data) only insofar as this is necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6(1)(b) GDPR. The customer data collected will be deleted after completion of the order or termination of the business relationship and expiry of any existing statutory retention periods. Statutory retention periods remain unaffected.
Data transfer upon conclusion of a contract for online shops, retailers and shipping of goods
If you order goods from us, we pass on your personal data to the transport company entrusted with the delivery and to the payment service provider commissioned with payment processing. Only such data is disclosed as the respective service provider requires to fulfil its task. The legal basis for this is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. If you have given corresponding consent pursuant to Art. 6(1)(a) GDPR, we will pass on your e-mail address to the transport company entrusted with the delivery so that it can inform you by e-mail about the shipping status of your order; you can revoke your consent at any time. Data transfer upon conclusion of a contract for services and digital content We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the credit institution commissioned with payment processing. No further transfer of the data takes place, or only if you have expressly consented to the transfer. Your data will not be passed on to third parties without express consent, for example for advertising purposes. The basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.
Payment services
We integrate payment services of third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank details, credit card number) is processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions. The payment service providers are used on the basis of Art. 6(1)(b) GDPR (contract processing) and in the interest of a payment process that is as smooth, convenient and secure as possible (Art. 6(1)(f) GDPR). Insofar as your consent is requested for certain actions, Art. 6(1)(a) GDPR is the legal basis for the data processing; consents can be revoked at any time for the future. We use the following payment services / payment service providers on this website: PayPal
The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449
Luxembourg (hereinafter "PayPal"). The data transfer to the USA is based on the standard contractual clauses of the EU Commission. 20 / 24
Details can be found here:
https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.
For details, please refer to PayPal's privacy policy:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Apple Pay The provider of the payment service is Apple Inc., Infinite Loop, Cupertino, CA 95014, USA. Apple's privacy policy can be found at:
https://www.apple.com/legal/privacy/de-ww/.
Google Pay
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google's
privacy policy can be found here:
https://policies.google.com/privacy.
Stripe
The provider for customers within the EU is Stripe Payments Europe, Ltd.,1 Grand Canal Street Lower,
Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe").
The data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here:
https://stripe.com/de/privacy and
https://stripe.com/de/guides/general-data-protection-regulation.
Details on this can be found in Stripe's privacy policy at the following link:
https://stripe.com/de/privacy.
Klarna
The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). Klarna
offers various payment options (e.g. instalment purchase). If you
choose to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you.
Klarna uses cookies to optimise the use of the Klarna checkout solution. Details on the
use of Klarna cookies can be found at the following link:
https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.
Details on this can be found in Klarna's privacy policy at the following link:
https://www.klarna.com/de/datenschutz/.
Paydirekt
The provider of this payment service is Paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am
Main, Germany (hereinafter "Paydirekt"). If you make payment using Paydirekt, Paydirekt collects
various transaction data and forwards it to the bank with which you are registered
with Paydirekt. In addition to the data required for payment, Paydirekt may
collect further data in the course of transaction processing, such as the delivery address or individual items in the shopping cart.
Paydirekt then authenticates the transaction using the authentication procedure stored with the bank for this purpose.
The payment amount is then transferred from your account to our account.
Neither we nor third parties have access to your account data. Details on payment with Paydirekt
can be found in Paydirekt's terms and conditions and data protection provisions at:
https://www.paydirekt.de/agb/index.html.
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Sofortüberweisung
The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 München (hereinafter
"Sofort GmbH"). With the help of the "Sofortüberweisung" procedure, we receive a payment confirmation from Sofort GmbH in real time and can begin fulfilling our obligations without delay. If you have chosen the payment method "Sofortüberweisung", you transmit your PIN and a valid TAN to Sofort GmbH, with which it can log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and carries out
the transfer to us using the TAN you have transmitted. It then sends us a transaction confirmation without delay. After logging in, your transactions, the credit limit of the overdraft facility and the existence of other accounts and their balances are also checked automatically. In addition to the PIN and the TAN, the payment data you have entered
as well as personal data are transmitted to Sofort GmbH. The personal data consists of first and last name, address, telephone number(s), e-mail address, IP address and, if applicable, other data required for payment processing. The transmission of this data is necessary in order to establish your identity beyond doubt and to prevent attempts at fraud. Details on payment with Sofortüberweisung can be found at the following links:
https://www.sofort.de/datenschutz.html and
https://www.klarna.com/sofort/.
Amazon Pay
The provider of this payment service is Amazon Payments Europe S.C.A., 38 avenue J.F. Kennedy, L-1855
Luxembourg.
Details on the handling of your data can be found in Amazon Pay's privacy policy at the
following link:
https://pay.amazon.de/help/201212490?ld=APDELPADirect.
Mollie
The provider of this payment service is Mollie B.V., Keizersgracht 126, 1015CW Amsterdam, Netherlands
(hereinafter "Mollie"). With the help of Mollie, we can integrate various payment methods on our
website. For details, please refer to Mollie's privacy policy:
https://www.mollie.com/de/privacy.
PayOne
The provider of this payment service is PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt am Main
(hereinafter "PayOne"). For details, please refer to PayOne's privacy policy:
https://www.payone.com/DE-de/datenschutz.
giropay
The provider of this payment service is paydirekt GmbH, Stephanstraße 14 – 16, 60313 Frankfurt am Main
(hereinafter "giropay").
For details, please refer to giropay's privacy policy:
https://www.paydirekt.de/agb/index.html.
Unzer
The provider of this payment service is Unzer GmbH, Vangerowstraße 18, 69115 Heidelberg
(hereinafter "Unzer").
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For details, please refer to Unzer's privacy policy:
https://www.unzer.com/de/datenschutz/.
CopeCart
The provider of this payment service is CopeCart GmbH, Ufnaustraße 10, 10553 Berlin (hereinafter
"CopeCart"). For details, please refer to CopeCart's privacy policy:
https://www.copecart.com/de/datenschutz.
Shopify Payment
The provider of this payment service in the EU is Shopify International Limited, 2nd Floor Victoria
Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter "Shopify Payment").
For details, please refer to Shopify Payment's privacy policy:
https://www.shopify.de/legal/datenschutz.
American Express
The provider of this payment service is American Express Europe S.A., Theodor-Heuss-Allee 112, 60486
Frankfurt am Main, Germany (hereinafter "American Express").
American Express may transfer data to its parent company in the USA. The data transfer to
the USA is based on Binding Corporate Rules. Details can be found here:
https://www.americanexpress.com/en-pl/company/legal/privacy-centre/european-implementingprinciples/.
Further information can be found in American Express's privacy policy:
https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html.
Mastercard
The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410
Waterloo, Belgium (hereinafter "Mastercard").
Mastercard may transfer data to its parent company in the USA. The data transfer to the USA is based on Mastercard's Binding Corporate Rules. Details can be found here:
https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.
VISA
The provider of this payment service is Visa Europe Services Inc., London branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter "VISA"). The United Kingdom is considered a third country that is secure under data protection law. This means that the United Kingdom has a level of data protection that corresponds to the level of data protection in the European Union.
VISA may transfer data to its parent company in the USA. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zuzustandigkeitsfragen-fur-den-ewr.html.
Further information can be found in VISA's privacy policy:
https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.
Product reviews with Judge.me
We use the Shopify app Judge.me to collect and display product reviews. When you submit a review, we process your name or the pseudonym you have chosen, your e-mail address, your review (stars and text), any photos uploaded and the reference to your order. Name or pseudonym, review and photos are published on our website; your e-mail address is not published.
The legal basis for publishing your review is Art. 6(1)(a) GDPR (consent by submitting the review) and our legitimate interest in displaying authentic customer reviews (Art. 6(1)(f) GDPR). We only send e-mails requesting a review if you have consented to this (Art. 6(1)(a) GDPR). You can revoke any consent given at any time with effect for the future, e.g. by e-mail to info@kooray-food.com.
The data is stored on Judge.me servers. Insofar as data is transferred to third countries in the process, this is done on the basis of the standard contractual clauses of the EU Commission or an adequacy decision. Your review will remain stored until you request its deletion or the purpose of storage no longer applies. Further information can be found in Judge.me's privacy policy: https://judge.me/privacy.